DashSign Terms of Service

Effective date: June 3, 2026 Last updated: June 3, 2026

These Terms of Service ("Terms") govern your access to and use of DashSign (the "Service"), a browser extension and related services provided by B2C Innovate LLC ("we", "us", or "DashSign"). By installing or using DashSign, you agree to these Terms. If you do not agree, do not install or use the Service.

1. The Service

DashSign is a browser extension that lets you sign PDF documents locally on your device. The Service includes:

• Free tier: unlimited local signing, saved signatures, "Sign & Download" to your local computer, and "Open in default mail app" for sending.
• Pro tier (paid): Cloud Relay email sending, signed-document history, ESIGN/UETA-compliant audit trails embedded in your signed PDFs, optional server-side audit recording, and other features marked "Pro" in the extension.

We may modify, add, or remove features at any time. Material changes will be communicated in-product or by email.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and legally able to enter binding agreements to use the Service.

3. Your account

DashSign does not require account creation for the Free tier. Pro subscriptions are managed via ExtensionPay (which uses Stripe). Your Pro entitlement is tied to a unique identifier generated by ExtensionPay; safeguard your purchase email so you can restore Pro on other devices.

4. Pro subscription, billing, and cancellation

Pricing

Pro is $4 USD per month or $39 USD per year. Prices are subject to change with at least 30 days' notice for existing subscribers (renewals after notice will use the new price; you may cancel before renewal at no cost).

Billing

• Pro subscriptions auto-renew until canceled.
• Payment is processed by Stripe via ExtensionPay. Stripe's terms (https://stripe.com/legal) apply to your payment.
• Applicable sales tax / VAT is added at checkout via Stripe Tax.

Cancellation

• Cancel anytime through the Stripe customer portal (link available in DashSign's Settings tab) or by emailing hello@dashsign.app.
• Cancellation takes effect at the end of the current billing period. Pro features remain active until then.
• We do not pro-rate refunds for partial periods, except as described in our refund policy below.

Refund policy

• Within 14 days of your initial Pro subscription, we will refund your payment in full upon written request, no questions asked.
• For monthly renewals beyond the first month, we generally do not refund unless you experienced a service failure attributable to us. Submit refund requests to hello@dashsign.app.
• Refunds are processed through Stripe and may take 5–10 business days to appear on your statement.

Payment failures

If a payment fails, we provide a 7-day grace period during which your Pro features remain active and a banner appears prompting you to update your payment method via the Stripe customer portal. If payment is not updated within the grace period, your subscription is downgraded to Free; your local data is preserved.

5. Acceptable use

You agree NOT to use DashSign:

• For documents legally excluded from electronic signature under applicable law (e.g., under U.S. law: wills, court orders, divorce decrees, adoption papers, certain real-estate transferable records, utility cancellation notices, and other categories specified in the ESIGN Act and UETA). For such documents, consult a licensed attorney.
• To sign documents on behalf of someone else without their explicit authorization, or to impersonate another person.
• To create or distribute fraudulent, misleading, or unlawful signed documents.
• To violate any applicable law, regulation, or third party's rights.
• To attempt to bypass rate limits, license verification, or other technical measures of the Service.
• In a manner that would impair the integrity or availability of the Service for other users (e.g., abusing Cloud Relay sends).

We reserve the right to suspend or terminate accounts found to violate this section.

6. Electronic signatures and legal validity

Your consent (covered by the Pro Activation Agreement)

Pro users complete a one-time Activation Agreement establishing your consent to sign documents electronically, your intent to sign, your right to receive paper copies, and your authorization to include your stored profile information in audit trails. The contents of that Agreement, the version number, and your acceptance timestamp are stored locally and embedded in your signed PDFs as part of the audit trail.

Legal effect

We design DashSign to produce signatures that satisfy the legal requirements of the U.S. ESIGN Act, the Uniform Electronic Transactions Act (UETA), and analogous laws in other jurisdictions. However:

• We do not guarantee that any specific signed document will be enforceable in any specific jurisdiction or court.
• The legal effect of an electronic signature depends on context, applicable law, and the practices of the parties involved.
• We are not a law firm. DashSign does not provide legal advice. Consult an attorney for advice about specific documents.

Excluded documents

You are responsible for determining whether your document is appropriate for electronic signature. We disclaim liability for documents that fall within the legally excluded categories.

7. Your data

The contents of PDFs you sign are processed locally on your device. We do not store them, except briefly during Cloud Relay transmission (see Privacy Policy §4) or as cryptographic hashes if you opt into server-side audit recording (see Privacy Policy §5).

You retain all rights to your documents and signed PDFs. We make no claim of ownership over your content.

Backups: it is your responsibility to retain copies of signed documents. We are not a recordkeeping service for your signed PDFs.

8. Intellectual property

DashSign, the DashSign logo, the source code of the extension, and all associated marketing and documentation materials are the exclusive property of B2C Innovate LLC (see LICENSE).

You may not:

• Copy, redistribute, or sublicense the Service.
• Reverse engineer, decompile, or attempt to extract source code from any compiled portions of the Service, except as expressly permitted by law.
• Use the "DashSign" name or logo for any commercial purpose without our written permission.

9. Third-party services

The Service interoperates with the following third parties; their terms apply when you use those features:

• Stripe / ExtensionPay — payment processing (https://stripe.com/legal)
• Resend — email delivery for Cloud Relay (https://resend.com/legal/terms-of-service)
• Google — Gmail OAuth for "Send from my Gmail" (https://policies.google.com/terms)
• Google Chrome Web Store — distribution (https://chromewebstore.google.com/intl/en/policies)

We do not control these third parties and are not responsible for their actions, except where required by law.

10. Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Some jurisdictions do not allow exclusion of certain warranties; the above exclusion may not apply to you in full.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DASHSIGN, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.

Some jurisdictions do not allow exclusion or limitation of certain damages; the above may not apply to you in full.

12. Indemnification

You agree to indemnify, defend, and hold harmless DashSign and its representatives from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party right, including any document you sign using DashSign that infringes another party's rights.

13. Termination

You may stop using the Service at any time by uninstalling the extension and (if applicable) canceling your Pro subscription.

We may suspend or terminate your access for breach of these Terms, prolonged inactivity, or if required by law. We will provide reasonable notice unless doing so would compromise enforcement or security.

Upon termination, your local data remains on your device until you clear it; server-side audit records (if any) are retained for one year then deleted, except where law requires longer retention.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email (Pro users) and via an in-product banner at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of New Jersey, United States, without regard to conflict-of-laws principles.

Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Middlesex County, New Jersey, and you consent to personal jurisdiction in those courts.

For users in the EU/UK, this section does not deprive you of mandatory rights under your local law, including the right to bring claims in your country of residence.

16. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.

17. Entire agreement

These Terms, together with the Privacy Policy and any Pro Activation Agreement you accept, constitute the entire agreement between you and DashSign regarding the Service, superseding all prior agreements.

18. Contact

For questions about these Terms:

hello@dashsign.app B2C Innovate LLC